PRIVACY POLICY
VFS GLOBAL STAR AGENCY
Effective Date: 06-06-2026
1. Introduction
VFS GLOBAL STAR AGENCY (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, store, process, and disclose information obtained through our website, visa consultancy services, immigration support services, relocation assistance, and related business activities.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Date of Birth
- Nationality
- Passport Information
- National Identification Number
- Contact Information (Email Address and Phone Number)
- Residential Address
- Employment Information
- Educational Background
- Travel History
- Visa Application Information
- Immigration Documents
Financial Information
Where necessary for service processing, we may collect:
- Payment Information
- Transaction Records
- Billing Information
Payment card information is processed through secure third-party payment providers.
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Tracking Technologies
3. How We Use Your Information
We use your information to:
- Process visa and immigration applications
- Provide relocation and travel support services
- Verify identity and documentation
- Communicate with clients regarding applications
- Respond to inquiries and support requests
- Improve our website and services
- Process payments
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized activities
- Maintain internal records
4. Legal Basis for Processing Information
Where applicable, we process personal information based on:
- Client Consent
- Contractual Necessity
- Legal Compliance Requirements
- Legitimate Business Interests
5. Sharing of Information
We may share personal information with:
Government Authorities
Including embassies, consulates, immigration authorities, and visa processing centers when necessary to process applications.
Service Providers
Third-party providers assisting with:
- Payment Processing
- Website Hosting
- Data Storage
- Customer Support
- Communication Services
Legal Authorities
Where disclosure is required by law, court order, governmental request, or regulatory obligation.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of company assets.
We do not sell personal information to third parties.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information against:
- Unauthorized Access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no electronic transmission or storage system can be guaranteed 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Remember user preferences
Users may disable cookies through browser settings; however, some website features may not function properly.
9. International Data Transfers
Because visa and immigration services often involve international processing, personal information may be transferred to government agencies, service providers, or partners located in other countries.
We take reasonable measures to ensure adequate protection of transferred data.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
To exercise these rights, please contact us using the details provided below.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or legal guardian consent.
We do not knowingly collect personal information from minors without appropriate authorization.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites separately.
13. Marketing Communications
With your consent, we may send:
- Visa Updates
- Immigration News
- Travel Information
- Promotional Offers
- Service Announcements
You may unsubscribe from marketing communications at any time.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon publication on our website. Continued use of our services constitutes acceptance of any revised policy.
15. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
VFS GLOBAL STAR AGENCY
Address: 455 West Orchard Street Kings Mountain, NC 280867.
Email: info@vfaglobalstar.com
Phone: +1 408 8508424
Website: www.vfaglobalstar.com
Business Hours: 09:00AM to 4:00PM
Consent
By accessing our website and using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.